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NICOLE MILLER CAREERS

job postings

FULL TIME KEY HOLDER in Four Locations -

(Miami, Chicago, Tysons Galleria, and Los Angeles)
The Key Holder is responsible for generating sales and building customer relationships in our retail stores. Stylists who demonstrate high degrees of proficiency to interact with the customers and identify their needs will maximize their sales opportunities. The stylist will be responsible for continuing the client contact beyond the initial sale. By capturing name, address, phone and email contact information, the stylist will use multiple means to communicate and build relationships with the customers. The associate will also be responsible for maintaining the visual and housekeeping standards of the store. This will include the receiving of merchandise and presentation to the selling floor, processing of markdowns and removal from the floor for transfers. The stylist must have an ability to successful operate our point-of-purchase (POP) register system and operate our email system.

MAJOR RESPONSIBILITIES -

KEY AREAS OF RESPONSIBILITY:
  • Achieve and exceed the personal sales and productivity goals agreed upon with your store manager
  • Demonstrate a complete knowledge of the merchandises’ features and benefits to maximize the sales opportunity
  • Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised
  • Responsible to do client development beyond the initial transaction; utilizing phone, email and written follow-up contact
  • Maintain the housekeeping and visual standards of the store
  • Have computer skills to operate the POP register and email systems
  • Safeguard the store’s inventory by adherence to the company’s loss prevention program
  • Follow all store operational policies and procedures
  • Client Book Management and Clienteling
QUALIFICATIONS FOR POSITION:
  • Prior experience in retail sales is required
  • A sales driven, goal oriented individual who needs to win
  • Have a positive, high energy, friendly, outgoing and engaging personality. Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
  • Demonstrate strong verbal and written communication skills allowing for effective communication with your customers
  • Possess computer skills to operate our retail POP system, Word, Excel and email
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Benefits include a clothing allowance, a generous employee discount and health benefits (medical, dental and vision).

 

To be considered for this career opportunity, please submit your resume including a cover letter communicating your interest, skills, experience and compensation history to: careers@nicolemiller.com

Subject: Full Time Key Holder – (Location)

STORE MANAGER – NICOLE MILLER

Madison Avenue, NY
The Store Manager is responsible for the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The Store Manager will hire, train and manage store associates to achieve the sales and profit goals. Ensures that store maintains excellent visual presentation and housekeeping standards. Operate the store in accordance with the company’s operational guidelines. Follow all loss control procedures and ensure proper floor coverage to maximize store volume. Organize and prioritize all operational functions.

MAJOR RESPONSIBILITIES -

KEY AREAS OF RESPONSIBILITY:
  • Achieve and exceed productivity and sales plan expectations
  • Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage.
  • Set an example of exceptional customer service by leading sales efforts on the selling floor.
  • Teach and monitor each associate to do client development.
  • Recruit, train, motivate and retain quality sales associates. Have bench strength for potential open positions.
  • Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business.
  • Meet monthly with each associate to discuss performance by reviewing productivity vs. goals.
    • Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
  • Maintain a high level of visual merchandising and housekeeping standards.
  • Perform daily paperwork reconciliation and other operational tasks.
  • Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
  • Implement company policies and procedures.
QUALIFICATIONS FOR POSITION:
  • Minimum three years experience in retail management
  • Full understanding of specialty retail, including business development, visual merchandising and store operations.
  • Computer skills to include operation of retail point of sale system, Word, Excel and email.
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs.
  • Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
  • Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
  • A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels.
  • A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
  • A trainer able to teach skills in customer service, selling, and operations.
To be considered for this career opportunity, please submit your resume including a cover letter communicating your interest, skills, experience and compensation history to:
CLICK TO APPLY
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